Privacy Policy

Effective Date: 02/22/2025

At www.grace-events.com (the “Website”), your privacy is incredibly important to us. Providing exceptional event planning services means ensuring your personal information is securely handled and used responsibly. This Privacy Policy outlines how we collect, use, store, and share your data, along with your rights regarding your information. By visiting or using our Website, you agree to the practices outlined here. If you have any concerns, feel free to reach out at info@grace-events.com.

1. Information We Collect

To serve you better, we collect the following types of data when you use our Website or services (“Services”):

Personal Information: Includes your name, email address, phone number, and any other contact details you provide when inquiring about services or completing bookings.
Event Details: Information specific to your event, such as dates, venues, guest numbers, and preferences, which help us tailor your experience.
Payment Information: If payments are required for bookings, we collect billing details (processed securely via trusted third-party payment systems).
Usage Data: Details such as your IP address, browsing activity, device type, and Website interactions, collected via cookies and analytics tools.
Communications: Any messages or feedback you send, including email correspondence or inquiries submitted through forms.

2. How We Use Your Information

Your data enables us to provide seamless, personalized event planning services. We use it for:

Confirming event bookings and delivering requested services.
Customizing event plans and ensuring your requirements are met.
Responding to customer inquiries and ongoing communication about arrangements.
Processing payments securely and managing transactions.
Improving Website functionality and optimizing our offerings through analytics.
Sending occasional promotions, updates, or newsletters (you can opt out anytime).
Meeting legal obligations and resolving disputes.

3. Data Storage and Security

We take every precaution to secure your information. Data you provide is stored on secure servers, protected by industry-standard encryption, firewalls, and access controls.

While we aim to safeguard your information, no system is infallible. By using the Website, you acknowledge that we cannot guarantee complete security. We retain personal data only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, or resolve potential disputes.

4. Sharing Your Information

Your trust is essential to us, and we never sell your personal data. However, there are limited situations where we might share your information, such as:

Service Providers: Engaging trusted providers (e.g., decorators, venues, caterers) to bring your event to life. They receive only the details needed to fulfill their role.
Payment Processors: Working with third-party payment services to process transactions securely.
Legal Compliance: Sharing information to comply with legal or regulatory requests.
Business Changes: If Grace Events undergoes a merger, acquisition, or sale, your data may be transferred as part of that process.

5. Your Rights and Choices

You have control over your personal information. Depending on your jurisdiction, your privacy rights may include:

Accessing Data: Requesting a copy of the personal information we hold about you.
Correcting Information: Updating or correcting inaccuracies in your data.
Data Deletion: Requesting that we delete some or all of your personal information.
Marketing Opt-Out: Managing your preferences for promotional materials by unsubscribing from emails or contacting us directly.
Cookie Management: Adjusting your browser settings to block or limit cookies where desired.

If you wish to exercise any of these rights, please contact us at [Insert Email Address]. We may need to verify your identity before fulfilling your request.

6. Cookies and Tracking

Our Website uses cookies, which are small data files that enhance your browsing experience. Cookies help us:

Track Website activity to improve navigation and design.
Understand user preferences to offer personalized content.
Measure the performance of promotional campaigns.

You can manage cookie preferences directly in your browser settings. Please note that blocking cookies may limit some Website features.

7. Using Third-Party Links and Services

Our Website may feature links to third-party websites or services. These external sites operate independently, and their privacy practices are beyond our control. We recommend reviewing their privacy policies before sharing data with them.

8. Protecting Children's Privacy

Grace Events is not directed at children under 13, and we do not knowingly collect personal information from them. If you suspect a child has provided data, please contact us immediately so we can remove it.

9. Policy Updates

As our business evolves, so may this Privacy Policy. We reserve the right to update it to reflect changes in operations, services, or legal obligations. Any changes will be posted with a revised effective date. Please review this policy periodically to stay informed. Your continued use of the Website indicates acceptance of the updated practices.

10. Contact Us

Your satisfaction and privacy are our top priorities. If you have any questions or concerns about this Privacy Policy, please reach out via email at info@grace-events.com.

Together, we’ll create unforgettable experiences, while keeping your data safe and secure.